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Were running an exchange 2003 server with outlook 2007 clients one of the users does not have the out of office assistant on their tools menu if i access his account via webmail i can set his o. I have been an avid office and outlook user since it was introduced to the world keeping up with the times i upgraded to the 2013 version and bought through amazon as i buy most other things through amazon. A user was trying out the new office 2016 and ran into a problem he wanted to configure his exchange account manually by entering the server names but outlook 2016 doesnt have that option for exchange accounts i recently upgraded to office 2016 from office 2013 and the exchange account wouldnt . This issue usually happens when outlook anywhere has been enabled but autodiscover hasnt been configured properly for your domain or hasnt been published at all